If Your Plans Change

We know that wedding plans sometimes change. This policy outlines how cancellations, refunds, and rescheduling work for your wedding flowers, so you’ll know what to expect if your plans shift after booking. If you need to cancel, request a refund, or reschedule, please reach out to us as soon as you can. We’ll help you with the next steps.

  • We know that wedding plans can change. We want to be fair and flexible, and we understand that planning a wedding takes a lot of time and effort.

    Your Deposit

    Your deposit saves your spot in our schedule and locks in your wedding date. After you book, we start planning and growing your flowers right away. Because of this, deposits are non-refundable.

    Cancelling Your Order

    If you need to cancel, please tell us as soon as you can. If we have already planted, grown, ordered, or prepared flowers or arrangements, we cannot refund those costs. Depending on when you cancel, you may get a partial or full refund of any balance beyond your deposit.

    Changes to Your Wedding Date

    If your wedding date changes, we will try our best to work with your new date, depending on our schedule and which flowers are in season. We cannot promise we will be available for every new date, but we will help you find the best solution.

    Crop Failures & Weather

    Growing flowers depends on nature. If weather or growing conditions affect a certain flower, we will choose another beautiful flower that matches your colors and design.

    Our Commitment

    If we cannot complete your order for any reason, we will work with local growers or a flower collective to make sure you get your flowers. If we cannot find a certain flower, we will talk with you about other options, like substitutions or refunds. We value your trust and will always keep you informed if anything unexpected happens.